tag:blogger.com,1999:blog-8458911924523143537.post159130378988464155..comments2023-10-18T07:54:57.493-05:00Comments on Such Good Dogs: Flying dogs to Maui, HawaiiSuchGoodDogshttp://www.blogger.com/profile/01734930477200898763noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8458911924523143537.post-41924363256312766902017-01-09T12:07:03.445-06:002017-01-09T12:07:03.445-06:00Great post! Thank you! I used Akona pet and they a...Great post! Thank you! I used Akona pet and they are a Horrible service that takes your money and runs!!<br /><br />Ruth was responsive in providing a quote and preparing the contract. Luckily, we already had the forms needed for our dogs arrival so I just needed someone to help coordinate with the travel portion. We signed the contract on December 3, paid $332.50 and agreed on a flight date of January 17. The Hawaii Department of Agriculture requires the application form to be sent out at least 10 days prior to your pet's arrival. I began emailing Ruth on January 3 to confirm the January 17th travel date. After a total of fours emails and one voicemail, Ruth was completely unresponsive. My last email dated January 6th stated that if she did not get back to me by 5pm that day, I will need to cancel my contract. <br /><br />I'm still holding onto the original rabies certificates required by the Hawaii dept of Ag that should already have been mailed and Ruth is nowhere to be found. I had no choice but to move on and dispute the deposit. While the credit card company called Ruth with me on the line, Ruth actually picks up the phone! Ruth then denies that she ever received any of my emails even though I was just replying to her old message. She even said that she never received my voicemail. <br /><br />Guess what? The credit card company took her side even though she was in breach of her own contract. The only statement that the credit card company cared about was when Ruth stated "no refunds after 7 days." It sounds like Ruth knows how to play the game because she also knew exactly what to say during our conversation. The credit card rep even felt bad but there was nothing she could do. The only way to get a refund now is through small claims court.Anonymoushttps://www.blogger.com/profile/04982042804204762818noreply@blogger.comtag:blogger.com,1999:blog-8458911924523143537.post-30846262825003368212012-10-24T16:33:14.159-05:002012-10-24T16:33:14.159-05:00thank for this informative post which you have sha...thank for this informative post which you have shared. how vaccinate certificate is important to dog while relocating; we should take care of our pet, because when we gone for vacation who will take care. <br /><a href="http://islandpetmovers.com/" rel="nofollow">pet travel hawaii</a>Anonymoushttps://www.blogger.com/profile/08030277465101267971noreply@blogger.com